Articles and perspectives on mediation, business conflict, insurance disputes, and the intersection of AI and dispute resolution.
Neither One Is a Malfunction
August 28, 2026
Run the same prompt twice, at temperature zero, and you can still get two different answers. Two separate findings — one about repeatability, one about accuracy — get filed under the same heading, and keeping them apart changes what you would do about either.
Acceptable Ranges
August 21, 2026
AI did not break software engineering principles; it exposed how incomplete our application of them had become. What requirements, process, measurement and risk look like when the output is a distribution — and where that gap surfaces as a dispute.
An Inventory Problem
August 12, 2026
Nobody decided to build an AI data archive. Most organizations have one anyway. It is an inventory problem, and inventory problems are cheap to fix early and expensive to fix under pressure.
The Cheapest Person in the Room
July 29, 2026
The most expensive line item in any dispute never appears on the invoice. How disputes actually begin, in three moves — and the live 2026 issues people are staying quiet about.
If there is a question you are working through, the fastest path is a conversation.